What this status means
Aramex's courier tried to deliver the parcel to your address, but the delivery needed a payment that was not ready at the door. This usually means cash on delivery, or a fee such as customs charges or a service charge. Because no payment was handed over, the parcel was not left with you. It is still with Aramex, and a new delivery attempt has been scheduled.
Is my package delayed?
This is an exception, not a routine step. The parcel is not lost, but the failed attempt will push delivery back by at least one attempt. How long depends on when the next attempt is scheduled and whether the payment is ready by then.
What happens next
Aramex will usually make another delivery attempt on the rescheduled day. If the payment is ready, the courier hands over the parcel and the status changes to delivered. If payment is not ready again, further failed attempts are possible, and the parcel may eventually be held at a local Aramex facility or returned to the sender.
What you can do
- Check your order for any amount due on delivery, and get the payment ready in the form Aramex accepts.
- Make sure someone can answer the door or phone on the rescheduled day, and that your address and phone number are correct.
- If the amount seems wrong or you did not expect to pay, contact the seller first.
- If the next attempt does not happen, contact Aramex with your tracking number and order details.
Other Aramex statuses associated with «delivery attempt failed»
- — We've attempted to deliver the shipment Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment
- — We've attempted to deliver the shipment, but the customer was not available at the time. Not to worry, the delivery has been rescheduled
- — The customer could not be reached, contact details are required to complete the delivery
- — We've attempted to deliver the shipment, but no-one was available at the delivery location. Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment, but the customer office is closed. Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment, but no-one was home. Not to worry, the delivery has been rescheduled
- — We 've attempted to deliver the package, but unfortuantely we could not get in. Not to worry, the delivery has been rescheduled
- — We 've attempted to deliver the package. Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment, but the customer's address has changed. Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment, but the office was closed. Not to worry, the delivery has been rescheduled
- — Attempted delivery - delivery rescheduled
- — Attempted delivery - no one home - delivery rescheduled
- — Attempted delivery - customer not available - delivery rescheduled
- — We 've attempted to deliver the package, but the address still needs to be updated
- — Attempted delivery - office closed - delivery rescheduled
- — We 've attempted to deliver the package. Not to worry, the delivery will be rescheduled
- — We 've attempted to deliver the package, but unfortunately the payment wasn 't ready. Not to worry, the delivery has been rescheduled
- — Attempted delivery
- — Nobody there-No access
- — We 've attempted to deliver the package, but the customer was not available at the time. Not to worry, the delivery has been rescheduled
- — Problem
- — Attempted delivery - incorrect or incomplete address - delivery rescheduled
- — We 've attempted to deliver the package
- — We've attempted to deliver the shipment. Not to worry, the delivery will be rescheduled
- — We've attempted to deliver the shipment, but the address is still missing some details and needs to be updated
- — We've attempted to deliver the shipment, but unfortunately the payment wasn't ready. Not to worry, the delivery has been rescheduled
- — Missed scheduled flt2
- — We've attempted to deliver the shipment, but unfortuantely we could not get in. Not to worry, the delivery has been rescheduled
- — Attempted Delivery - Delivery to be Rescheduled
- — The package is no longer at the Aramex locker as the storage time has been exceeded
- — We 've attempted to deliver the package, but the address seems to be incorrect. Not to worry, the delivery has been rescheduled
- — We've attempted to deliver the shipment, but the address seems to be incomplete. Not to worry, the delivery has been rescheduled
- — Attempted delivery - access restricted - delivery rescheduled
- — Attempted delivery - delivery time restricted at customer office - delivery rescheduled
- — We ' 've attempted to deliver the package, but the customer was not available at the time. Not to worry, the delivery has been rescheduled
- — Kindly note that the delivery has to be rescheduled for the following business day
- — We 've attempted to deliver the package, but the office was closed. Not to worry, the delivery has been rescheduled
Tracking package of Aramex
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aramex and get your package location updates to your e-mail, you can Register on our website.
Aramex — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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