We are not postal service!
Our service provides tracking information based on the data we get from postal services like Russian Post or China Post, we cannot answer questions or solve problems like: «Please help me find my package», «Where is my package now?», «When will my package be delivered?»
All questions regarding delivery process will be IGNORED.
Website user support
We receive quite a lot of questions from the users of our website, that's why we advise to check out our forum for any similar topics. If your question is confidential and concerning operation of our website - contact us.
Technical support is available via e-mail: [email protected].