Israel Post

נמען לא בבית- הושארה הודעה/נשלח מסרון לנמען והפריט יועבר למסירה ביחידת הדואר

Israel Post tracking parcel

What this status means

Israel Post's courier tried to deliver the parcel, but the recipient was not at the address. The message says a notice was left or a text message was sent, and that the parcel will be moved to a post office branch for collection. The parcel is now with the local delivery service, on its way to that branch rather than back to the sender.

Is my package delayed?

This is an exception, but a common and minor one. It means home delivery did not work out, not that the parcel is lost or damaged. In most cases the next step is the transfer to the post office branch, so the parcel is still moving normally. Collecting it yourself will take a little more effort than a doorstep delivery.

What happens next

Most often, in about 86% of cases, the next update says the parcel will be transferred to a post office branch. After that, the usual update is that it has arrived at the branch for handover to the recipient. Less often, another delivery attempt is recorded instead.

What you can do

  • Check your text messages and the notice at your door. They usually name the branch holding the parcel.
  • Keep watching the tracking history until it says the parcel has arrived at the branch.
  • Bring photo ID and the tracking number when you collect it, and note any pickup deadline in the message.
  • If you received no notice, or the status stops changing for longer than usual, contact Israel Post with the tracking number. You can also ask the seller to check the delivery address and phone number.

Previous status updates:

Next status updates:


Other Israel Post statuses associated with «delivery attempt failed»


Tracking package of Israel Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Israel Post and get your package location updates to your e-mail, you can Register on our website.

Israel Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.