Remove item from bag (Otb)

What this status means

"Remove item from bag (Otb)" is a handling scan made by Tunisian Post staff at a sorting or processing office. Parcels often travel together in a sealed bag. When the bag is opened, each item is taken out and scanned individually. "Otb" appears to be an internal abbreviation for the bag the parcel arrived in. Your parcel has reached a waypoint and is physically inside a postal facility.

Is my package delayed?

On its own, this message is normal. It is a routine step and not an exception or a sign of a problem. It only becomes a concern if the tracking history stops here for longer than the previous steps took.

What happens next

After the parcel is taken out of the bag, it is usually sorted by destination. It is then either placed in another bag for the next leg of the journey or passed to the local delivery office. If it is an international parcel, it may also go through customs checks first. You should see a new scan once it moves on.

What you can do

• Wait and keep checking the tracking history for a new scan.
• If nothing changes for longer than the earlier steps took, contact Tunisian Post or your local postal service with your tracking number.
• If you bought from a seller or marketplace, contact them too, and have your order details ready.
• Check that your delivery address is correct in your order.