Your post has been sent to the wrong delivery office. We will still get it to you. It is now in

What this status means

Post of Ireland has sent your item to the wrong delivery office by mistake. The message is cut off at "It is now in", where the name of the office the item has reached would normally follow. Your parcel is not lost. It is inside the postal network, at a local office that is not the one meant to deliver it.

Is my package delayed?

This is an exception, not a routine step. A misrouted item has to be passed on to the correct office, so delivery will probably take longer than the previous steps did. The message itself says the item will still be delivered, but it does not promise a new date.

What happens next

• The office that received the item sends it on to the correct delivery office.
• The tracking history should then show it arriving at that office.
• After that it goes out for delivery in the normal way.

What you can do

• Wait and keep checking the tracking history for a new update.
• Check that the address on your order is complete and correct, including the Eircode.
• If nothing changes for longer than you would expect, contact Post of Ireland with your tracking number.
• If it was an online order, you can also ask the seller for help. Have your order details and the tracking number ready.