Aramex

The shipment has arrived at the Aramex office at the destination and is being prepared for customer pickup/delivery

Aramex tracking parcel

What this status means

Your parcel has reached the Aramex office in the destination country. It is no longer travelling between countries. Aramex is now preparing it for the last stage, which is either handing it to a courier for delivery or holding it for you to collect.

Is my package delayed?

On its own, this message is normal and not a sign of a problem. It often appears more than once, because the same line is repeated when the parcel moves between Aramex offices in the destination country. Repeats are not a warning by themselves. If the parcel stays on this message for longer than the previous steps took, it is worth checking.

What happens next

Most often the next update is a repeat of this message, or a notice that an Aramex Delivery Champion has the parcel and is heading to your address (about a third of cases each). Sometimes the parcel is sent on to another Aramex facility first. Less often it goes through customs inspection.

What you can do

  • Wait and keep checking the tracking history for a new message.
  • Make sure your phone number and address are correct, as the courier may call before delivery.
  • If Aramex asks for identity documents or customs duties, respond promptly so the parcel is not held up.
  • If nothing changes for longer than usual, contact Aramex or the seller with your tracking number and order details.

Previous status updates:

Next status updates:


Other Aramex statuses associated with «arrived at destination facility»


Tracking package of Aramex

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aramex and get your package location updates to your e-mail, you can Register on our website.

Aramex — is not the only postal service that you can track at PackageRadar. See full list of postal services available.