What this status means

Asendia International has received the electronic shipping details for your parcel from the sender. A manifest is the list of parcels a sender plans to hand over. At this stage the parcel may still be at the seller's warehouse or a sorting point, and Asendia may not have physically scanned it yet.

Is my package delayed?

No. This message by itself is normal and is one of the first entries in a tracking history. It is not an exception. It only becomes a concern if the tracking does not move on for longer than the previous steps took.

What happens next

Once the parcel reaches Asendia, it is scanned as received and then sorted at a processing facility. After that it is usually handed to an airline or carrier for international transport, and later to the local postal service in the destination country for final delivery. Updates may appear in bursts rather than steadily.

What you can do

  • Wait and check the tracking again later. Early entries often sit unchanged until the parcel is scanned.
  • If the status stays the same for much longer than you expected, ask the seller or marketplace whether the parcel has been handed over.
  • Keep your tracking number and order details ready when you contact them.
  • Contact Asendia only if the seller confirms the parcel was dispatched and tracking still does not update.

Other Asendia International statuses associated with «package information received»


Tracking package of Asendia International

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Asendia International and get your package location updates to your e-mail, you can Register on our website.

Asendia International — is not the only postal service that you can track at PackageRadar. See full list of postal services available.