What this status means
Australia Post has taken the parcel into its network and is moving it toward a processing facility. Most often this follows "Shipping information approved by Australia Post", when the parcel has just been handed over or collected. It also appears after an international parcel arrives in Australia and clears the airport or customs. In both cases the parcel is physically with Australia Post, in a vehicle or at a collection point, on its way to be sorted.
Is my package delayed?
No. This message by itself is normal and is part of the standard route. It is not an exception or a sign of a problem. The transfer to the processing facility can take longer than the previous steps, since the parcel may travel between sites, but that alone does not mean something went wrong.
What happens next
In about nine out of ten cases the next update is "Item processed at sorting facility". That means the parcel has been scanned and sorted for its onward journey. In a few cases it goes straight to "Onboard for delivery" or "Awaiting Collection".
What you can do
- Wait and keep checking the tracking history for the sorting update.
- If the status does not change for longer than usual, contact Australia Post.
- If you ordered online, ask the seller to check the shipment with the courier.
- Have your tracking number and order details ready.
Previous status updates:
- Shipping information approved by Australia Post 123
- ARRIVED AT DESTINATION AIRPORT19
- Arrived at facility in destination country 18
- CUSTOMS CLEARED FOR CAINIAO9
- COLLECTED FROM AIRPORT TERMINAL9
- Leave in a safe place requested by Receiver 5
- UPLIFTED FROM TRANSSHIPMENT HUB4
- EXPORT CUSTOMS CLEARED3
- Arrived at sort facility3
- Import clearance start3
Next status updates:
- Item processed at sorting facility 195
- Onboard for delivery 7
- Customer enquiry lodged 4
- Shipping information received by Australia Post 3
- Shipping information approved by Australia Post 2
- Awaiting Collection 2
- Delayed – waiting to be processed for delivery 1
- In transit 1
- Address details incorrect 1
Other Australia Post statuses associated with «in transit - arrived at the waypoint»
- — Flight landed
- — Received by postal carrier for delivery
- — Arrived at facility
- — Arrived at postal carrier's facility
- — Arrived at local facility for delivery
- — Flight arrived
- — It's on its way, Item processed at facility
- — Arrived at sorting facility
- — Arrived at airport facility
Tracking package of Australia Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Australia Post and get your package location updates to your e-mail, you can Register on our website.
Australia Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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