Departure to distribution network

What this status means

Landmark Global has finished the import step for your parcel and is sending it on from the arrival point to its local distribution network. The parcel arrived from abroad, has been processed for customs, and is now moving toward the carrier that will handle the final delivery in your country. It is in transit between facilities, not yet out for delivery.

Is my package delayed?

No. This message by itself is normal and is a regular step after "Arrival from abroad". It is not an exception or a sign of a problem.

What happens next

The next update is usually "Customs cleared : awaiting payment". It can look alarming, but it does not always mean you owe anything. Sometimes it is simply the system's note that the clearance stage is closed and the parcel is waiting to be handed on. If import charges do apply to your order, they must be settled before delivery continues.

What you can do

• Wait and keep checking the tracking history for the next update.
• Look at your order confirmation to see whether duties or taxes were already paid at checkout.
• If a payment request arrives, check that it refers to your tracking number before paying.
• If the status stays the same for longer than the previous steps took, contact the seller or Landmark Global. Have your tracking number and order details ready.