Arrived at the Port of Origin

What this status means

Your parcel has reached the port or export point in the country it was sent from, which for AliExpress Standard Shipping is usually an airport or sea port. It is now in the export stage: it is waiting to be cleared by customs in the departure country and loaded onto transport to the destination country. It has not yet left the country it was shipped from.

Is my package delayed?

No, this message by itself is normal. It is a routine step for international parcels. It only becomes a concern if the tracking stays on this line for longer than the previous steps took, or if it stops updating altogether.

What happens next

The parcel is cleared for export and handed to an airline or shipping carrier. Expect an update saying it has left the departure country, followed later by arrival and import customs checks in the destination country. Updates can be sparse while the parcel is in international transport, so a quiet period is common.

What you can do

• Wait and keep checking the tracking history. Nothing is needed from you at this stage.
• If the status has not changed for longer than usual, open a query with the seller through the marketplace.
• Have your order number and tracking number ready when you contact them.
• Be aware that import duties or taxes may apply once the parcel reaches your country, depending on local rules.