Track and trace 5Post 5Post Tracking Package  

There’s a unique opportunity for online buyers - now they can use a convenient delivery service: purchase goods from online stores and get them at the nearest Pyaterochka, Karusel, or Perekrestok chain supermarket. The service "Live Post", which is a part of the X5 Retail Group, delivers to the points of delivery.

This delivery service sends orders from the distribution center to the desired point of delivery. Through SMS alerts, the buyer will know about the delivery of the parcel. The shelf life of the shipment is from three to seven days. If necessary, you can use the insurance service, but only at selected points of delivery. When placing an order in the online store, it is necessary to indicate “Pickup” as the method of receipt and select the store closest to you, also write the correct mobile number by which the customer is identified at the pickup point.

The following payment options are possible: prepaid order, cash, or credit card upon receipt. For goods ordered through the 5post service, there are restrictions: weight - no more than 10 kg, overall dimensions of the order - no more than 40 × 32 × 55 cm. The service monitors the quality of services and carries out sanitization of all warehouses, vehicles, and points of delivery. You can find out the status of the parcel on the website of the 5post delivery service, as well as using our service GdePosylka.

Official website:
Official website package tracking:
File a claim or find a package:
Possible package status updates

5Post track packages by tracking number

With the use of tracking form you can quickly check the status of your package. Also if you want to get updates on your package location via your e-mail, you can register on our website.