The parcel is expected to be delivered during the day

What this status means

GLS has loaded your parcel onto a delivery vehicle and the driver is on the way to deliver it. The parcel has left the local depot and is in the final stage of its journey. It is no longer travelling between hubs.

Is my package delayed?

No. This message is a normal part of delivery and is a good sign. It means the parcel reached your local depot and was planned for today's delivery round. It is not an exception message. Delivery on the same day is the intention, but it is not guaranteed, because a round can run late or a parcel can be held back.

What happens next

The usual next step is that the driver delivers the parcel to your address, to a neighbour, or to a safe place if one was agreed. Tracking then shows a delivered status. If the driver cannot hand it over, you may see a message about a failed delivery attempt, or the parcel may go back to the depot for another try.

What you can do

• Make sure someone can accept the parcel, and check that the address on the order is correct.
• Keep checking the tracking page through the day, as the status updates once the parcel is delivered.
• If the day ends with no delivery and no new status, wait for the next update before taking action.
• If the parcel still does not arrive or the status stops changing, contact GLS or the seller. Have your tracking number and order details ready.