Hermes (Germany) is Germany's largest independent logistics provider for private customers. Hermes carries almost everything: from letters and parcels to furniture and oversized cargo. The company delivers by mail and uses ParcelShops as an alternative delivery method. In Germany, there are more than 16,000 points of ParcelShop, the company has the largest network of offices for receiving private items in Europe. Parcel delivery points work at a convenient time for citizens and are located near residential buildings, shops, and stops so that it is easy and convenient for recipients to pick up an order at any time.
Hermes (Germany) occupies one-third of the B2C services market. More than 99 percent of shipments arrive on time, this is achieved thanks to customer focus and an additional service - a three-hour delivery interval, a notification of arrival at ParcelShop, weekend delivery, and so on.
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