Dispatch task assigned to DA

What this status means

iMile has assigned your parcel to a delivery associate (DA), the courier's term for the driver or rider who delivers in your area. The parcel is at a local iMile delivery station, and the delivery has been given to a specific person. It is the last stage before the parcel goes out to you.

Is my package delayed?

No. This message by itself is normal and is a good sign. It means the parcel has reached your local area and is being prepared for delivery. Only if the status stays the same for longer than the previous steps took would it be worth looking into.

What happens next

The delivery associate collects the parcel, loads it and sets out on a delivery round. The next update usually says the parcel is out for delivery, followed by either a delivered confirmation or a note that the delivery attempt failed.

What you can do

• Wait and keep checking the tracking page for the next update.
• Make sure your delivery address and phone number are correct, and that someone can receive the parcel. The driver may call you.
• If the status does not change for longer than usual, or a delivery attempt fails, contact iMile with your tracking number.
• If iMile cannot help, ask the seller, and have your order details and tracking number ready.