looks like this company is not a real company we never receive the package, please don't buy anything to this people it is an scam.
— , posted by juan.lugo
Package is not delivered, and tracking never updated. Where is my package? This package cost me $300+ USD. How can there be no updates after 41 days?
— , posted by Jovent
Been waiting since 2 weeks before christmas of 2018 on this parcel to be delivered and still havent gotten one update as to where it is since Dec. 2018. Ive gotten in touch with top hatter.com and they told me if its not arrived by Feb. the 18th then they will refund my money. But im not doing business with them ever again.
— , posted by jdave72785
My package was never delivered after numerous emails without any response I called my credit card company and told them this . For something that’s advertised to be delivered in 5to 7 business days that’s terrible service.
— , posted by mjlee2412
Original delivery time stated as within 7 days. Not true waited just over 3 weeks. Tracking said delivery attempt failed. Not true, item received after the incorrect tracking message was given
— , posted by lindabutters
Came a week earlier than I expected. Very small package (padded envelope of 3"x5" or so, with a tiny flat item inside). Maybe that helped
— , posted by packageradar
Received items within 5 weeks. Tracking was stopped once it arrived in the US, I was given tracking number when I purchased my item from Amazon. I was told to contact buyer with any questions about tracking.
— , posted by sucker4pain77
I have been to my local post office 3 times which have been of no use at all. They gave me a number for Chicago we’re my package arrived in 8/29/18 after I spoke w them they told me to contact China. I stated China has nothing to do with it, the package arrived in USA. I tried to call Chicago customs at least 15 times the phone just rings never get a answer or can leave a message. I think the us post office lost passage or it has been stolen by an employee. I will use federal express or Ups for further mailing. I have left emails for post office with no response. Anyone having mail sent to them please use a better postal service Paula E
— , posted by pexarhos
I haven't been able to receive any information on my package which has been in transit for 69 days. Would like to he able to get a refund or know when I can expect it. Very dissatisfied
— , posted by diannaisaacs
Hello, I did not receive the merchandise I ordered instead I received two woman’s shirts. I would like a refund.
— , posted by jenm761
The package was not delivered within 44 days. It actually took 7 weeks. The package was completely saturated with water and I put in a disputed to AliExpress. A refund has been granted but still not received back in my bank account.
— , posted by lynden3
I paid for it to arrive in 12-20 days, and it arrived in 21. It's annoying that it didn't arrive within the time range, but it wasn't far outside of it, either, and I only paid $1.something for shipping (it was a small, lightweight poster. Less than one pound). It arrived in good condition.
— , posted by pejordan_1791
I still didn‘t receive my package for over 4 months!! I‘ve paid money for this and I can‘t believe that you could Not wangle The delivery! I am Not content and very Angriff . Either I‘ll get my package of I want my money back !!!!
— , posted by hazelnusss14
Ordered from June 18 and up until today August 27 I still have not received my order. They say it's been delivered and I checked my post office and they said they did not receive it, so am left to think the whole thing is a Scam showing false tracking info.
— , posted by reeshawalker1911
My ebay auction package that left China on Jun 25 and was due to be delivered on Jul 9 was never delivered to Walnut Creek, California, USA as of today which is July 29. It appears after entering the tracking # the package was successfully delivered to New Braunfels, Texas, USA on Jul 2. If all the shipping information was correct is it possible to track my package down? There doesn't appear to be a way to resolve this issue. I don't mean to be a complaint I just want my package.
— , posted by rlhuie
I ordered a cell phone case April 17th 2018. My purchased item has been held for 76 days?? I dont know why this is taking so long, or what the hold up is?? It says do not turn this section into a complaint book!! Well unfortunately there is nothing positive to say!!!
— , posted by arvisomanny10
2018/05/14 -11:44 -LAVAL DES RAPIDES, QC -Delivered to your community mailbox, parcel locker or apt./condo mailbox
— , posted by christiantelemaque
Still I did not receive my package around 2 month.please check the status and update me. LZ307710158CN is track number. UN612044929CN is track number. Pl.confirm
— , posted by shazia_shamshad
I would like to rate the service as excellent. I received my package right on schedule. Thank you. Have a very positive day.
— , posted by dynamic2k13
Received order after a month and a half and the tracking I got from package radar as well as Amazon and the usps were all different. Package finally received with no damage
— , posted by sucker4pain77
getting a refund from joom store though , i think might have went to wrong addy as no signature is needed
— , posted by st4c13y.es
Package was not destroyed and was delivered in the accurate time frame as stayed by seller when I ordered. Have no negative comments at all regarding the process.
— , posted by latisha_batt