PUDO stands for "pick-up and drop-off" point. It is a shop, locker or other partner location that holds parcels for recipients instead of delivering to a front door. "Received at PUDO" means Israel Post has handed your parcel to that location and it is now there. Israel Post counts this as delivered, because the courier part of the journey is finished.
No. This message by itself is normal and is a final step, not an exception. The parcel is not lost or stuck. It is waiting for you to collect it, so the next move is yours.
Usually nothing more appears in the tracking history. The location may notify you when the parcel is ready, often by text message or email. The parcel then stays on the shelf or in the locker until you pick it up. If it is not collected in time, it may be sent back, so do not leave it too long.
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Israel Post and get your package location updates to your e-mail, you can Register on our website.
Israel Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.