Votre envoi vient d'arriver en France

What this status means

La Poste of France writes "Votre envoi vient d'arriver en France", which means "Your item has just arrived in France". The parcel has reached France from abroad and has been registered at the inbound gateway, the entry point where international mail is received. It is not yet on a local delivery round.

Is my package delayed?

No. This message by itself is normal and is a regular step for any parcel coming from another country. It does not point to a problem. The scan only confirms arrival, so the next update may take longer than the previous steps while the parcel is processed.

What happens next

The parcel usually goes through customs processing if it needs it, then is sorted and moved to a regional sorting centre. From there it is passed to the local delivery network and loaded for delivery to your address or to a pickup point. Each stage normally produces a new tracking line.

What you can do

• Wait and keep checking the tracking history for the next update.
• If a customs or duty notice appears, follow its instructions; items from outside the EU can be charged duties or taxes.
• Check that the delivery address on your order is correct.
• If the history stays unchanged for longer than you expect, contact the seller first, then La Poste, with your tracking number and order details ready.