Processed, DGM

What this status means

MailAmericas has scanned your parcel as processed at a facility labelled "DGM". This is an internal sorting-facility code, not a place name you need to recognise. It means the parcel is inside the courier's network, at a sorting or handling point, and is moving along its route between the sender and your country or address.

Is my package delayed?

This message by itself is normal. It is a routine processing scan and not an exception or a sign of a problem. It only becomes a concern if the tracking history stops updating for longer than the previous steps took.

What happens next

The parcel is usually sorted and then sent on to the next hub, to a transport carrier, or to customs processing if it is crossing a border. After that you should see a scan for departure, arrival at another facility, or handover to a local delivery partner. MailAmericas often passes final delivery to a local postal service, so later messages may look different or come from another carrier.

What you can do

• Wait and check the tracking again later. Scans can appear in batches rather than one by one.
• If nothing changes for longer than usual, ask the seller first, since they have the shipping records.
• If the seller cannot help, contact MailAmericas. Have your tracking number, order details and the seller's name ready.
• Be ready for possible customs duties or an address check if the parcel is international.