Nova Poshta (international) is a name that stands for “New Post”. This transport company was founded in 2001. In 2015 started working as international logistic company. The postal service has over 2200 post offices and around 1500 pick-points all over Ukraine.
Since 2016 Ukrainians have been getting their packages from Chinese sellers delivered by Nova Poshta. China online stores often send small packets via transport companies like SF Express and SF eParcel that have signed a contract with Nova Poshta.
Comparing Nova Poshta to other services that deliver packets from Chinese stores we can note quite reasonable delivery time - from 15 to 30 days. Currently the company is working on providing “delivery to door” option which is not available at all areas yet but the company wants to improve its service.
Usually the package is delivered to the closest office, next to recipient’s address. Some customers complain that sometimes the packages are delivered to other post offices that are far away from their delivery address, or that the company charges extra for storage services and “delivery to door” option. There is no way to predict this - it all depends on the situation and transport company employees.
Nova Poshta tracking numbers can be tracked on our website. Check it out!