Відправник оформив посилку, але ще не відправив status of Nova Poshta package tracking service

What this status means

Nova Poshta shows this message when the sender has created the shipping record (the waybill) but has not yet handed the parcel to the courier. The parcel is still with the sender, not in Nova Poshta's network. The courier only knows that a shipment is planned.

Is my package delayed?

Not by itself. This is a normal first stage, and it usually follows the message saying the sender created the waybill but has not yet handed it over. The status can stay the same for longer than usual if the sender is slow to hand the parcel over. In that case the wait is on the seller's side, not in transit. Nothing here points to a lost or damaged parcel.

What happens next

Once the sender hands the parcel over, tracking moves to the first courier scans. In many cases the same "not yet handed over" message appears again first. After that, the next steps are usually arrival at or dispatch from a sorting centre, or acceptance at a branch, though the exact wording depends on the route.

What you can do

Wait and check the tracking again later. Nothing changes until the sender hands the parcel over.
If the status stays the same for longer than you expected, contact the seller and ask whether the parcel has been handed to Nova Poshta.
Have your tracking number and order details ready when you write.
Contact Nova Poshta only after the seller confirms the parcel was handed over and tracking still has not moved.

Previous status updates:

Відправник самостійно створив цю накладну, але ще не надав до відправки ⁸²⁹
Posting / Collection³¹
Поступление в транзитный сортировочный центр¹³
Отправка из международного сортировочного центра¹²
Shipped from¹⁰
Отправлено из международного сортировочного центра¹⁰
Оформлено для отправки⁵
Поступление в международный сортировочный центр²
Batch of parcels Left from transit hub²
Shipped from Portland²

Next status updates:

Відправник самостійно створив цю накладну, але ще не надав до відправки ⁸⁵⁰
Отправлено из международного сортировочного центра¹⁰⁴
Прибула до ¹⁰⁰
В очереди на приемку в международный сортировочный центр⁷²
Прийнята у ⁶⁹
Batch of parcels Arrived at transit hub⁶⁵
Поступление в международный сортировочный центр⁶²
Shipped from⁴³
Поступление в транзитный сортировочный центр³²
Arrived to airport¹⁹

Other Nova Poshta statuses associated with «package information received»

Tracking package of Nova Poshta

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Nova Poshta and get your package location updates to your e-mail, you can Register on our website.

Nova Poshta — is not the only postal service that you can track at PackageRadar. See full list of postal services available.