"FantomDelivery" is an internal label in Ozon's tracking system, not a place or a person. It appears after the parcel has cleared import customs in Russia and is moving on through Ozon's domestic network. The parcel is between customs and the sorting terminal, and it is not yet at your local delivery point.
This message by itself is normal. Most often it follows the customs release and is followed by a sorting step. A small share of orders, about 3 percent, are cancelled after this point, so it is worth watching if the next update takes longer than usual.
In about two thirds of cases the next update is that the order was sent to a sorting terminal. In about a quarter it is that the order has left a sorting terminal. After that the parcel travels toward your city and then to a pickup point or courier.
Previous status updates:
Next status updates:
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Ozon and get your package location updates to your e-mail, you can Register on our website.
Ozon — is not the only postal service that you can track at PackageRadar. See full list of postal services available.