With the use of tracking form you can quickly check the status of your package. Also if you want to get updates on your package location via your e-mail, you can register on our website.
OTX Logistics is an American company founded in 1994 and is a part of On Time corporate group that has their representatives in 16 countries of America, Europe and Asia. They specialize in worldwide deliveries. The cargo is delivered with all types of transport (air, sea, auto), OTX has a good-equipped and certified warehouses, performs express delivery in partnership with famous transport companies (UPS, FedEx, DHL and others), provides consultation services to optimize logistic process and customs clearance. Even though the company has great facilities and wide range of services, OTX has a medium rating in Russian due to high demand of economy delivery. Sellers ship inexpensive orders with “free shipping” option which results in long delivery times. It takes up to 15-40 days to get the package delivered but sometimes it can take even longer (up to 90 days). But in fairness it must be said that most customers are happy with the delivery.
You can track your package on the official website and on our website. When the package crosses the border its tracking number is changed to the one from Russian Post and that is the reason why there are sometimes difficulties with tracking.