What this status means
"B2C ClearanceStatus4" is an internal Pitney Bowes checkpoint for a cross-border parcel sent from a business to a consumer. It comes right after the "Customs Clearance" step and marks the parcel as cleared and released for export from the departure country. The parcel is still with Pitney Bowes or its handling partners, usually at a processing facility, and has not yet been given to the postal company that will deliver it.
Is my package delayed?
No. This message by itself is normal and is part of the standard journey. It is not an exception and does not point to a problem. The clearance has been completed, so the parcel is moving on.
What happens next
Most often the parcel is handed to a postal company and shows "Item in transit by postal company" (about half of cases). Other common next steps are "Processed at the sorting center" and "Carrier Prealert", which means the local carrier has been told the parcel is coming. Rarely, the next scan is already a delivery attempt or "out for delivery".
What you can do
- Wait and keep checking the tracking history, as the next update normally comes from the postal company.
- If the status does not change for longer than the previous steps took, contact the seller first, since they booked the shipment.
- Have your tracking number and order details ready when you write.
- Keep an eye out for any import duty or tax request from the destination country.
Previous status updates:
Next status updates:
- Item in transit by postal company 24
- Processed at the sorting center9
- Carrier Prealert 5
- Delivery attemp was made 2
- Parcel is out for delivery 2
- parcel handed1
- Aceite, O envio foi aceite. O processo de envio foi iniciado1
- Accepted, Your shipment has been received at the point of origin1
Other Pitney Bowes statuses associated with «exported from the departure country»
- — Departed from airport
- — Shipped from the Global Shipping Center to International Destination
- — Departure to country of destination
Tracking package of Pitney Bowes
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Pitney Bowes and get your package location updates to your e-mail, you can Register on our website.
Pitney Bowes — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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