Disponibile per il ritiro presso l'ufficio postale a partire dal giorno lavorativo successivo dalla data indicata

What this status means

Italy Post has brought your parcel to a post office, and it is waiting there for you to collect it. The Italian message says it is available for pick-up from the working day after the date shown in the tracking entry. The parcel is not on a delivery vehicle any more. It is on a shelf at the office.

Is my package delayed?

No, this message is normal and is not a problem by itself. It usually appears when home delivery was not completed or when the parcel was sent to an office from the start. It only becomes an issue if the parcel stays uncollected.

What happens next

Once you collect the parcel, the status should change to delivered. If nobody collects it within the holding period set by the post office, the parcel is normally sent back to the sender. Check the notice or message you received for the exact deadline.

What you can do

• Check the date in the tracking entry and go to the office on the next working day or later.
• Bring a valid photo ID and the tracking number or the collection notice, if you received one.
• If the parcel is addressed to someone else, ask the post office what authorisation or delegation they require.
• If the office cannot find the parcel, contact Italy Post with your tracking number, or ask the seller for help, keeping your order details ready.