What this status means
TezBer has handed your parcel from the cargo terminal, where it arrived after international transport, to a customs clearance company. This company is a broker that files the import paperwork for the parcel. The parcel is in the destination country but has not been released for local delivery yet.
Is my package delayed?
No, this message by itself is normal. It is a routine step for imported parcels. Customs checks can take longer than the previous steps, but that is not a sign of a problem on its own. Only an additional message about a hold, a missing document or an unpaid charge would point to an exception.
What happens next
The clearance company declares the parcel to customs. Once it is cleared, it is usually returned to TezBer or passed to a local delivery partner, and a new checkpoint should appear in the tracking history. After that the parcel moves into domestic sorting and delivery.
What you can do
- Wait and keep checking the tracking history for a new checkpoint.
- If customs duties or taxes apply, you may be asked to pay them or provide ID details. Watch for a request from the courier or the seller.
- If the status stays the same for longer than is usual for your order, contact TezBer or the seller.
- Have your tracking number and order details ready when you do.
Other TezBer statuses associated with «imported to the country of destination»
Tracking package of TezBer
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking TezBer and get your package location updates to your e-mail, you can Register on our website.
TezBer — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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