What this status means
«Receiver should provide a passport number» is a checkpoint message of Ural Express. On PackageRadar it is grouped under the status «customs office requested an additional information». Customs needs more information, usually about the contents, their value or the recipient. Contact the courier or customs as the message instructs and provide the documents promptly, or the parcel may be returned.
Other Ural Express statuses associated with «customs office requested an additional information»
Tracking package of Ural Express
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Ural Express and get your package location updates to your e-mail, you can Register on our website.
Ural Express — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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