Handed over to Airline

What this status means

4PX Express has given your parcel to an airline for the international flight. The parcel has left 4PX's sorting facility in the departure country and is now in the airline's cargo handling, waiting to be loaded or already on its way. This is the export stage, the step between leaving the origin country and arriving in the destination country.

Is my package delayed?

No. This message by itself is normal and shows the parcel is moving along its international route. Air freight often goes quiet in the tracking history because the parcel is in transit and no new scans are made until it lands. A gap after this message is not a sign of a problem.

What happens next

After the flight, the parcel arrives in the destination country and goes through customs clearance. Once cleared, 4PX or a local delivery partner takes over for the final leg. You will usually see messages about arrival, import or customs processing, and then a handover to the last-mile carrier. The parcel may also be re-scanned at a local hub before it goes out for delivery.

What you can do

• Wait and keep checking the tracking history. The next update may take longer than the previous steps, because the parcel is in the air or in transit.
• Check that the delivery address and phone number in your order are correct.
• If the status does not change for longer than usual, contact the seller first, as they hold the shipping contract with 4PX.
• Have your tracking number and order details ready when you contact the seller or 4PX.