What this status means
Australia Post Global has received your parcel at a hub in the destination country. In nearly every case the parcel has just cleared customs, so it has now finished the international leg and is physically inside a sorting hub in the country where it will be delivered. It has not yet been handed to the local delivery carrier.
Is my package delayed?
No. This message is a normal step and not an exception. A delay is only likely if the next update takes longer than the previous steps did, and this message alone does not suggest that.
What happens next
Most often, in about nine cases out of ten, the next update is "Parcel processing at final carrier Hub". That means the parcel has moved to the local carrier that will deliver it. After that, expect the usual out-for-delivery and delivered updates from that carrier. Occasionally an earlier customs message is shown again.
What you can do
- Wait and keep checking the tracking history. No action is needed at this stage.
- Check that the delivery address on your order is correct and that someone can receive the parcel.
- If the status stays the same for longer than the previous steps took, contact Australia Post Global or the seller.
- Have your tracking number and order details ready when you do.
Previous status updates:
Next status updates:
Tracking package of Australia Post Global
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Australia Post Global and get your package location updates to your e-mail, you can Register on our website.
Australia Post Global — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!