Australia Post

Received item from Sender (Outbound)

Australia Post tracking parcel

What this status means

Australia Post has taken the parcel from the sender. This is the first stage of the journey. It may have been handed over at a post office, collected from the sender, or picked up from a drop-off point. "Outbound" means the parcel is now leaving the sender's end and entering the postal network. It has not yet reached a sorting centre.

Is my package delayed?

No. This message by itself is normal and is not an exception. It confirms the parcel is in Australia Post's hands. If the tracking page stays on this line for longer than you would expect, that is worth watching, but the message alone does not point to a problem.

What happens next

The parcel is usually taken to a processing or sorting facility. There it is scanned and sorted according to its destination. After that it moves on to further transport, such as a road or air leg, towards the delivery area. Each of these stages normally adds a new line to the tracking history.

What you can do

  • Wait and check the tracking history again later. The next scan often appears once the parcel reaches a facility.
  • If no new scan appears for longer than the sender's stated dispatch or delivery estimate, ask the sender or seller to check the lodgement.
  • If you are the sender, contact Australia Post with your tracking number, receipt and the drop-off location.
  • If you are the recipient, have the tracking number and order details ready when you contact the seller.

Other Australia Post statuses associated with «package accepted»


Tracking package of Australia Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Australia Post and get your package location updates to your e-mail, you can Register on our website.

Australia Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.