What this status means
The parcel has reached Australia from overseas and is waiting for customs clearance. Australia Post records it as "Arrived awaiting clearance (Inbound)" while the item is held at an international mail facility. Border officials may check the contents and any paperwork there before the parcel enters the domestic network.
Is my package delayed?
No, this message by itself is normal. Every international parcel coming into Australia goes through this step. Only if the parcel stays at this status for longer than the previous steps took does it become worth looking into.
What happens next
Most often, in about four out of five cases, the next scan is "Item processed at sorting facility". That means the parcel has cleared and is moving into Australia Post's local network. After that it is sorted and sent on toward your area, then goes out for delivery. Occasionally the parcel gets another arrival or clearance scan first.
What you can do
- Wait and keep checking the tracking history. Clearance is usually handled without any action from you.
- Watch for any notice about customs duties or taxes, and pay it only if it comes from Australia Post or the official customs process.
- If the status does not change for longer than usual, contact the seller first, then Australia Post.
- Have your tracking number, order details and delivery address ready when you do.
Previous status updates:
- The shipment has arrived in the destination country/destination area11
- Departure from outward office of exchange4
- Cleared and awaiting international departure 4
- Estimated delivery2
- 飞机进港2
- The shipment item is under transportation1
- פריט נקלט במרכז מיון1
- The item is on transport to the country of destination1
- Arrival at inward office of exchange1
- Отправлено из центра сортировки1
Next status updates:
- Item processed at sorting facility 24
- International arrival - awaiting clearance 2
- Onboard for delivery 2
- Received by postal carrier for delivery 1
- Estimated delivery1
Other Australia Post statuses associated with «customs clearance in progress»
Tracking package of Australia Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Australia Post and get your package location updates to your e-mail, you can Register on our website.
Australia Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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