Austrian Post

Item handed over to subcontractor

Austrian Post tracking parcel

What this status means

Austrian Post has passed your parcel to a partner company, a subcontractor, that carries out part of the journey on its behalf. The partner may be a transport firm, a local delivery company or a postal service abroad. The parcel is in the hands of that partner, not at an Austrian Post counter or in a delivery van of its own.

Is my package delayed?

No, this message by itself is normal. Although the status is labelled "being prepared for delivery", the next messages show that the parcel is often still on its way. It may be moved on, sorted again or sent abroad before the last delivery step. A delay is only likely if the tracking history stops updating for longer than usual.

What happens next

The next scan varies. Most often the parcel is bundled with others (transit unit consolidation), or it is recorded as arriving in the destination country. In about a fifth of cases it is marked as distributed. Sometimes it is recorded as forwarded to another country. These are all ordinary steps between handover and final delivery.

What you can do

  • Wait and keep checking the tracking history. New scans may appear from the partner rather than Austrian Post.
  • If nothing changes for longer than the previous steps took, contact Austrian Post first.
  • If that does not help, ask the seller to open an inquiry.
  • Have your tracking number and order details ready.

Previous status updates:

Next status updates:


Other Austrian Post statuses associated with «package is being prepared for delivery»


Tracking package of Austrian Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Austrian Post and get your package location updates to your e-mail, you can Register on our website.

Austrian Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.