The courier was unable to locate the consignee and has returned the parcel to the depot . The depot will arrange to get new instruction from the sender and then reattempt delivery
Buffalo tracking parcelWhat this status means
Buffalo's driver tried to deliver the parcel but could not find the recipient (the "consignee") at the address. This can mean the address could not be located, nobody was there, or the premises were closed. The parcel has gone back to the local Buffalo depot and is being held there.
Is my package delayed?
This is an exception, not a routine step. The delivery did not happen, so the parcel will arrive later than planned. It is not lost, though, because it is safe at the depot while the next move is arranged.
What happens next
The depot contacts the sender to get new instructions, such as a corrected address or contact details. Once it has them, Buffalo plans a second delivery attempt. The wait can be longer than the earlier steps, because it depends on the sender replying.
What you can do
- Check that the delivery address, postcode and phone number on your order are correct and complete.
- Contact the seller or sender soon, so they can send Buffalo the right details.
- Make sure someone can receive the parcel during opening hours, and that your phone can take calls from unknown numbers.
- If the tracking does not move on and you hear nothing, contact Buffalo with your tracking number and order details.
Other Buffalo statuses associated with «delivery attempt failed»
- — Returned to BUFFALO warehouse
- — Return! reason:No one at home
- — Reason:Office premises closed
- — Delivery failed
- — Delivery attempt failed
- — Return Reason:Suburb not matching address>Parcel wrongly allocated
- — Due to a protest action today we are unable to deliver your parcel
- — Delivery failed, failure reason：EXCESSIVE DELIVERIES
- — Delivery failed, failure reason：PARCEL STOLENROBBERY
- — FAILED DELIVERY
- — Company closed
- — Return Reason:TEL no answer>Parcel wrongly allocated
- — Delivery Exception: Industrial Action
- — Reason:Change of address
- — The courier was unable to locate the house as per the delivery details on the parcel. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — The courier was unable to deliver the parcel due to a Change of Address
- — Delivery failed, failure reason：MISROUTED/MISSORTED
- — Delivery failed, failure reason：RECEIVER/SENDER RESCHEDULED
- — Delivery failed, failure reason：VEHICLE BREAKDOWN
- — Delivery failed, failure reason：WRONG ADDRESS
- — The courier attempted delivery however the premises were closed. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — The courier was unable to deliver the parcel, the address as it appears on the parcel is unclear. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — Delivery Exception: Company closed
- — Return! reason:Misoperation
- — Attempted delivery
- — The courier was unable to locate the consignee. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — Removed from manifest/tripsheet
- — Return! reason:Change of address
- — Return! reason:Delivery unfinished
- — COLLECTION FAILURE
- — Returned to Depot
- — Return! reason:Suburb not matching address
- — Your parcel was left by the courier and is currently at our depot
- — Return! reason:Office premises closed
- — Reason:TEL incorrect
- — Delivery failed.Consignee not available
- — Return! reason:Address unreachable, TEL undialable
- — Return! reason:Address incorrect
- — Delivery failed, failure reason：CLIENT NOT AT ADDRESS
- — Consignee not available
- — Delivery failed, failure reason：CANNOT LOCATE ADDRESS
- — Delivery Exception: Late Line Haul Beyond SkyNet Control
- — Return Reason:No one at home>Delivery unfinished
- — Return! reason:Client requires reschedule
- — Return! reason:Road Issues
- — Delivery Exception: Consignee not available
- — Delivery failed, failure reason：CONTACT NOT AVAILABLE
- — Reason:Address incorrect
- — Reason:Delivery Failed
- — Delivery failed. Returning to warehouse
- — Parcel returning
- — Delivery Exception: Appointment Required
- — Delivery failed, failure reason：COMPANY CLOSED
- — Reason:Suburb not matching address
- — Delivery failed, failure reason：CONTACT DETAILS INCORRECT
- — Return! reason:Address reachable, TEL no answer
- — Unable to Deliver We are currently unable to effect delivery
- — The courier was unable to deliver the parcel as the consignee rejected the delivery
- — Delivery failed, failure reason：INCOMPLETE ADDRESS
- — The courier was unable to deliver the parcel. The address as it appears on the parcel is unclear
- — The courier was unable to deliver the parcel due to forced and unforeseen reasons
- — Return! reason:Wrong pin drop
- — Delivery failed, failure reason：CLIENT DID NOT RECEIVE OTP
- — The courier attempted delivery however the premises were closed
- — Delivery failed, failure reason：COMPANY CLOSED DOWN
- — The courier was unable to deliver the parcel the address as it appears on the parcel is unclear. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — Reason:Road Issues
- — Return Reason:Address incorrect>Misoperation
- — The courier attempted delivery but was unable to locate the consignee
- — The courier attempted delivery but the address on the parcel does not exist. The courier has returned the parcel to the depot to obtain a new delivery instruction
- — Reason:No one at home
- — Delivery failed.Delivery not successful
- — Delivery failed.Bad address
- — Return! reason:TEL incorrect
- — Delivery Exception: Bad address
- — Return! reason:Weather Issues
Tracking package of Buffalo
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Buffalo and get your package location updates to your e-mail, you can Register on our website.
Buffalo — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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