What this status means
Your parcel has reached the customs clearance warehouse at Budapest airport (BUD), the code used in this courier's tracking. It is now in the destination country, where customs officers check the shipment and the paperwork before it can move on to local delivery.
Is my package delayed?
This message by itself is normal. Every international parcel goes through customs, and this line simply shows it has arrived at that stage. It only becomes a concern if the parcel stays here for longer than the previous steps took, or if the status changes to a customs hold or an exception.
What happens next
Once customs processing is complete, the tracking usually shows that the parcel has been released or cleared. After that it is handed to a local carrier, travels to a sorting centre, and then goes out for delivery or to a pickup point. If customs needs more information or payment, the status may show a hold instead.
What you can do
- Wait and keep checking the tracking, as clearance happens without any action from you.
- Check that your name, address and phone number on the order are correct and complete.
- If you are asked to pay import duties or VAT, follow the instructions you receive and keep the receipt.
- If the status does not change for longer than usual, contact the seller or the courier with your tracking number and order details.
Other Aliexpress Standard Shipping statuses associated with «arrived at customs»
- — Import clearance start
- — Arrived at customs
- — Import customs clearance started
- — Custom Clearance start
- — Прием на таможню
- — Arrived at customs terminal Lviv
- — Customs clearance starts
- — Start Customs clearance
- — 送交境外进口海关
- — 清关开始
- — Таможенное оформление
- — 您的快件抵达泰国，进口清关开始。预计1个工作日完成清关。
- — Item Presented to Customs
- — 邮件到达海关【LAX】，等待清关
- — Handed over to the customs
- — 快件到达【俄罗斯】海关【送交境外进口海关】，等待清关
- — 快件到达【哈萨克斯坦】海关【莫斯科】，等待清关
- — Shipment Received at Customs Facility
- — Present to Import Customs
- — Import customs clearance started, Carrier note: Import clearance start
- — 送交进口海关
- — Held by customs
- — UPON ARRIVAL IN THE DESTINATION COUNTRY, CUSTOMS CLEARANCE BEGINS
- — Arrived at customs clearance warehouse
- — The item is being processed by customs
- — Customs clearance start
- — Arrived at the customs terminal Lviv
- — ARRIVE_DEST_CUSTOMS
- — Customs clearance
- — In Customs
- — Item Held at Office of Exchange
- — Item is awaiting customs clearance
- — Send to overseas import customs
- — Shipment arrived in Canada and will be presented for customs review
- — Import customs clearance started, Carrier note: 送交境外进口海关
- — 快件到达【白俄罗斯】海关【莫斯科】，等待清关
- — Clearance by Postal for customs inspection (Import)
- — The item is at customs
- — Пересекли границу, ожидают таможенное оформление货物已出境，等待清关中
- — Presented to customs
Tracking package of Aliexpress Standard Shipping
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aliexpress Standard Shipping and get your package location updates to your e-mail, you can Register on our website.
Aliexpress Standard Shipping — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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