What this status means
«根据欧盟海关的要求，您的订单需补充信息，请您登录“EMS中国邮政速递物流”微信小程序，或者联系揽投部补充信息» is a checkpoint message of China EMS ePacket. On PackageRadar it is grouped under the status «customs office requested an additional information». Customs needs more information, usually about the contents, their value or the recipient. Contact the courier or customs as the message instructs and provide the documents promptly, or the parcel may be returned.
Other China EMS ePacket statuses associated with «customs office requested an additional information»
Tracking package of China EMS ePacket
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking China EMS ePacket and get your package location updates to your e-mail, you can Register on our website.
China EMS ePacket — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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