«境外进口取消(文件不足/不完整/不正确)» is a checkpoint message of China EMS ePacket. On PackageRadar it is grouped under the status «customs clearance refused». Customs has refused to clear the parcel. Contact the courier to learn the reason; the parcel is usually returned to the sender or destroyed.
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking China EMS ePacket and get your package location updates to your e-mail, you can Register on our website.
China EMS ePacket — is not the only postal service that you can track at PackageRadar. See full list of postal services available.