Track and trace China Post China Post Tracking Package  

China Post is a national postal service of People's Republic of China. China EMS postal service delivers packages within the country as well as international packages to most countries worldwide. China EMS has more than 80 thousand post offices and more than 200 sorting facilities all over the country. China Post has more than a million of employees. The key centers of Chinese post are located in big cities and trade centers of China: Shenzhen, Guangzhou, Beijing, Shanghai and others.

Processing times can vary dramatically due to serious overload of packages in Chinese post flow - it can be from one week to a month. The key senders in China are small business and online stores, registered on popular marketplaces like AliExpress, eBay and TaoBao.

China Post tracking

With the use of tracking form you can quickly check the status of your package. Also if you want to get updates on your package location via your e-mail, you can register on our website.

China Post

China Post is involved in sending packages and other mail commodities across China and abroad. A colossal amount of packages from Aliexpress and other such trade sites, which have grown wildly popular over the past few years, are handled by this postal service.

All parcels are given a special tracking number that corresponds to the S10 standard of the Universal Postal Union when registered with the China Post (consisting of 13 symbols). China Post is frequently used by vendors from online marketplaces including GearBest, AliExpress, BangGood, FastTech, and eBay to deliver your products.

Coronavirus Update from China Post

The UPU sent the USPS the messages below on the coronavirus, as well as messages from China Post and Hongkong Post. China Post, the designated operator of China (People's Republic of), requests that we alert other Union member nations and their designated operators to the fact that China Post has been ordered by the Chinese government to disinfect all mails headed for or passing through Wuhan at its processing facility to reduce the risk of further transmission and spread of the novel coronavirus (2019-nCoV).

##What is Air Mail from China Post?

China Post's Registered Airmail is a cost-effective but often sluggish delivery option. Normally, it takes 2-4 weeks to get from China to the destination country. It has a 13-digit tracking number for Registered Airmail that begins with the letter "R" and ends with the letter "CN".

Tracking Air Mail from China Post

Simply enter your tracking number into the search box above and click Monitor Package to track China Post shipments. The China Post Tracking system allows tracking of registered mail.

Tracking unregistered China Post packages

Unregistered China Post parcels often begin with the letter U and include 13 alphanumeric characters (UG533573760CN). Unregistered shipments can only be tracked while they are traveling through China. Because it's an economy delivery and the package isn't being logged at transit points, the shipment cannot be monitored once it has been exported to your destination. The lone exception is Kazakhstan's postal service, KazPost, which enables tracking of incoming unregistered mail items.

Chinese Post Services

Small Parcel, Large Package, and EMS are some of China Post's international shipping options. If registered, the small box and large package of China Post can be traced. It may be broken down into three groups based on the modes of transportation: Surface Air Lift (SAL) Parcel, Air Parcel, and Surface Parcel. The most popular one is air mail/parcel from China Post, which is economical and practical. While more costly than China Post Mail, EMS is speedier.

China Post Small Packet

Deliveries of small, lightweight packages weighing less than two kilos from China to other nations and areas are handled by the China Post International Small Parcel service. Among all logistical transit methods including EMS, DHL, UPS, FedEx, and TNT, it is the most affordable delivery method and may be registered to trace shipments. The package can be sent as a small shipment as long as it weighs less than 2 kg, measures less than 90 cm in length, width, and depth combined and has a maximum dimension of less than 60 cm. Three different modes of transportation—air, surface airlifted (SAL), and ground—are typically used to carry tiny packages. More individuals utilize air or SAL delivery since surface delivery is so slow (about 40–70 days). In the current e-commerce business, including on sites like eBay, Amazon, and AliExpress, as well as by individual consumers, the China Post international registered air mail is widely utilized. Small components, accessories, clothing, footwear, and other items for everyday usage are suitable for this method of delivery. Items weighing less than 4.4 lbs should be sent as a Small Parcel (2 kg). Its exterior package's length, width, and height combined cannot exceed 35 in (90 cm), and none of those dimensions can be greater than 24 in (60 cm). Particularly for international postage, a Small Parcel is incredibly affordable. As long as there is a post office, it can practically reach anywhere in the world. It is secure and, if registered, trackable. Other Asian countries are reached in 5–10 days, America and Europe in 7–15 days and other countries in 7–30 days. Surface mail takes one to two months, SAL mail takes around 30 days, and air mail takes about 15 working days. A small package's tracking number often starts with "R," "P," or "V" and ends with "CN."

Ordinary Small Packet Plus (non-registered) by China Post: Less expensive rates without shipment track & trace and reimbursement for lost items. Registered Mail: A higher rate than normal mail but can be tracked online. Sellers of clothing, accessories, electronics, and handmade goods utilize this a lot on eBay. The service is broken down into three categories based on the mode of transportation: Air Parcel, Surface Air Lift (SAL), and Surface Parcel.

Format for China Post Small Package Tracking Numbers

Tracking numbers for China Post Ordinary Small Packet Plus are only made up of 9 digits or 13 characters beginning with "U" and another letter following with 9 digits and ending with "CN." The Shipment ID of a registered small package is made up of 13 characters beginning with "R" and another letter following with 9 digits and ending with "CN," for example, RS123456789CN. 123456789, UN123456789CN, etc.

Delivery Time for Small Packages by China Post

The processing time of the post offices and the state of customs clearance often determine the delivery time. The following delivery times are just for reference. For air parcels, the transit times are as follows: 5–10 days to China's nearby countries, 7–15 days to European and American countries, and 7–30 days to other countries and areas. 15–20 days for Surface Air Lift (SAL) Parcel. 40 to 70 days for Surface Parcel.

International Large Package from China Post

China Post provides the International Large Package Service for the delivery of products weighing more than 2kg but less than 20, 30, or 40kg. It is appropriate for huge products that don't require shipping right away. The large package service is significantly less expensive than EMS and other express methods. If it is registered, it may be tracked and traced with a shipping status.

The large package includes categories for standard mail and registered mail, same like the China Post Small Parcel Service, which is for the delivery of items weighing under 2 kg. Although the first one is less expensive, shipping status cannot be traced. The registered one costs a bit more, but it includes tracking. Additionally, it may be separated into three varieties according to the means of transportation: Air Parcel, Surface Air Lift (SAL), and Surface Parcel. The Surface Parcel is sent by train, car, or ship, whereas SAL is transported by land, sea, or air. The first two methods require five to thirty days for delivery, while the third requires more time — more than a month.

The tracking number for a large package sent by China Post is made up of 13 characters, starting with "CP" and ending with "CN." Delivery times for air parcels to nearby countries of China range from 5 to 10 days, to developed nations of Europe and America from 7 to 15 days, to countries of South America from 10 to 20 days, and to countries of Africa and other areas from 15 to 30 days. 15–20 days for Surface Air Lift (SAL) Parcel. 1–2 months for surface parcels Call the China Post hotline at 11185 if you are in China or +86 10 11185 if you are outside of China for further information on tracking and pricing. Once the call is connected, please dial 8 for English service.

China EMS (Express Mail Service)

China Postal Express & Logistics and other international postal service companies provide a shipment delivery service called China International EMS. It distributes all types of items from and to other countries with great speed and reliability, including urgent letters, supplies, and documents.

China International Express

China Postal Express & Logistics works with Holland TNT to offer China International Express, also known as China Express, as a global express service. Currently, the service covers more than 200 countries and regions worldwide. In terms of posting requirements, business procedures, customs clearance, and delivery system, China Express differs from International EMS. It has a high priority in all countries' post offices, customs, and airlines. With China Express, all sorts of documents, bills from the bank, letters, and items may be delivered quickly. Additionally, you may use our EMS Tracking System to conveniently track the shipment details of your delivery.

China Express services may be split into "Global Express" service, "Economy Express" service, and other value-added services based on weight limitation, shipping time, and service model (Paid-By-Addressee Service, Customs Duty Agent)

The quickest door-to-door delivery service offered by China Express covers more than 220 countries and regions of the world. The service is guaranteed in shipment time, tracking, and other after-sale services by utilizing the TNT International Express network. As a result, it is the one that all China Express enterprises use the most.

The Economy Express Service is often used to send items weighing more than 45 kg. Additionally, it provides tracking and door-to-door delivery services. Although it costs less than Global Express, shipping takes an additional two to three days. At the moment, it mostly covers Asia, Australia, the Middle East, the United Arab Emirates, and the major European countries.

China Express Tracking Number Format

13 digits make up the tracking number (Shipment ID) for China Express. "CT" is the first letter and "CN" is the last. There are 9 numbers in between them. like CT123456789CN

Why does the "Departure from external office of exchange" status of my package stay permanent?

Sometimes, the tracking data is not timely updated. Another option is that your package has already left China, but China Post Tracking is not supported in the destination country, making it impossible to track the status.

When will my package be delivered?

It depends on the China Post service that you have selected. Surface mail often takes 40 to 70 days to arrive, whereas AIR and SAL mail typically takes 7 to 20 working days. It might take up to 180 days if there is a delay. You can check the status of your package using our PackageRadar tracking tool . We advise to pay extra for Air mail if the package needs to be delivered quickly.

When I tracked my delivery, I discovered where PVG/PEK/FOC/CAN was located. What do these abbreviations stand for?

These are the airport IATA codes. PVG is the airport code for Shanghai Pudong. Beijing Capital International Airport is referred to as PEK. The Fuzhou Changle International Airport's ITIT code is FOC. The Guangzhou Baiyun International Airport's airport code is CAN.

I purchased a product from China, received a tracking number, yet the status of the order is "Opening." What does it mean?

For registered packages, China Post enables online monitoring, however occasionally the English information is not very clear. "Collection" indicates that the package was picked up by the post office; "Opening" indicates the stage of the customs inspection; and "Departure from outward office of exchange" shows that the package was prepared for transport to the destination country.

What is the reason of my tracking number's lack of tracking records?

Your tracking number may not have any records because you entered the numbers incorrectly. Make sure the number you entered is the right one. Additionally, when you send the package, it takes some time for the shipping details to appear in the system. It is recommended that you wait one or two days before checking. Please get in touch with the official China Post customer support if you're still unable to view the information.

I have not received any updates for a number of days. Where is my delivery? Is it en route lost?

Loss is not implied by the lack of updates. There are several causes for this:

  • Due to the fact that it is a China Post Ordinary Packet, it may not be possible to trace it once it leaves the country's first location. China Post Ordinary Packet tracking number formats: UC123456789CN,123456789. The majority of sellers on eBay, Wish, or AliExpress choose to ship their inexpensive goods this way.
  • Once it leaves China, it cannot be tracked. The standard package from China Post also experiences this.
  • The shipment status won't be updated if the package has been exported until it reaches its final destination. Depending on the delivery method, this period might range anywhere from 3 to 60 days.
  • The carrier might forget to enter the tracking data.
  • There's a chance that your shipment was misplaced in transit.

For a few days, my package was lost somewhere. Could you please update the data?

PackageRadar is a tracking service that receives tracking information from several carriers and gives it to you for free. Since we are not logistics company, there's little we could do to help with delivery. We couldn't change it until the courier updated their data. You should get in touch with the local courier to check your package if it has been sitting anywhere for more than 10 days.

What should I do if the tracking information says "Customs Rejected" or "Safety Check Rejected"?

The tracking status may occasionally read "Safety Check Rejected," "Customs Rejected," or "Rejected." The two factors listed below typically contribute to this:

There are prohibited items in the package, like a cell phone, an iPad, a speaker, etc (Check China Post forbidden item list here). You are no longer able to receive the items if your package contains an item on the prohibited list. You must contact the vendor and make a refund claim. Sometimes a package may be returned due to a system error. Cases for mobile phones, toys, and other items that seem to be prohibited frequently experience this.

if an error led to the rejection - here is what you can do. After some time, it might be resubmitted to the safety checkpoint. The process of rejection and submission could happen repeatedly. The item has a strong possibility of arriving in the future if it is mistakenly refused, but it will still be significantly delayed. You can wait an additional 2 to 5 weeks if you think your package doesn't include anything on the China Post Prohibited Items List (but never past the eBay, AliExpress, or Amazon Buyer Protection Due Date). You should register a dispute for a missing shipment as soon as possible if your buyer protection is about to expire and your package hasn't arrived.

What should I do if the delivery of the package fails?

Delivery failure signifies that the carrier attempted to deliver the package to the receiver but was unable to do so due to the recipient's incorrect address or inability to reach them by phone. Most carriers would detain the parcel at the post office for roughly two weeks when this occurred. In order to request redelivery, you should speak with the courier as soon as you can. Or, after two weeks, it will be sent back to the sender.

What do the tracking result statuses "collecting," "opening," "dispatching," "departure from outward office of exchange," and "arrival at inward office exchange" mean?

Your package has been received by the post office if it has been collected. When a parcel is dispatched, it travels from the previous office to the China Post export port in a different city. Opening indicates that the package has arrived at the regional processing facility and is now being handled. Or the large box including your package and others gets opened by China customs for inspection before being sent overseas. (Your package hasn't been opened.) When your package leaves the outgoing office of exchange, it is prepared for delivery to the intended country. Your package has arrived in the country of destination if it has arrived at the inward office exchange.

How should I do if my package was "successfully delivered" according to the tracking information? Generally speaking, if a package says it was successfully delivered, the receiver has received it. Check your post office box or ask your friends or neighbors if you didn't receive it. Maybe one of them got if for you. To find out where and who received your product, you may also get in touch with the courier that delivered it.

How can I change the address of the package?

In general, the recipient's address cannot be modified after the shipment has been dispatched. You should keep tabs on its whereabouts and, when you discover that it has arrived in the intended country, get in touch with the local carrier to modify the address.

How long will it take a China Post package to reach my country? How quickly will the status of my tracking be updated?

The precise time of a China Post International Parcel's arrival is unknown. The fact that China Post's overseas packages actually pass via a system called the Global Postal Union is what causes this issue with uncertain arrival. Most of the nations in the world are members of this organization, which is made up of postal companies from various countries. Therefore, before reaching their destination, packages from China will pass through a number of the union member countries. The delivery is handled by the postal service of the final destination.

The important thing to remember is that once the package has been handed over to customs or an airline and is traveling to the system of the following union member, China Post no longer has control over it and won't even be aware of its precise status or location until the following union member country scans your package.

Following China Post losing control of the package, the status will appear to be frozen or stuck with statuses like "Sent to airline," "Export Security Scan," "Export Customs Scan," and "Handed over to airline" for a considerable amount of time in the tracking results (2 to 4 weeks in regular season, and 4 to 8 weeks in rush season). China Post will update the parcel status with the updated data after the subsequent postal union member has scanned the package once again and sent the data back to it through the Global Postal Union computer system.

The status will remain frozen indefinitely if the destination country does not scan the package or does not report the scan results to the Universal Postal Union. Therefore, it is not a guarantee that your parcel has a problem if the status of your package has been locked for a few weeks. Arrival times during rush hours may be twice or triple that during non-peak hours. The delivery time is influenced by a wide range of variables, such as holidays and national celebrations, traffic conditions at the departure port, etc.

China Post's official website

Visit to track directly with China Post's official website. The company's website may be found at

About China Post

The official postal service of China is run by the state-owned China Post Group Corporation. China Post is the nation's official postal service and is owned by the People's Republic of China's State Post Bureau. China Post's main areas of business include mail delivery services both domestically and internationally, the distribution of newspapers, journals, and books, postal remittance services, the disbursal of stamps, postal express delivery and logistics services, e-business, confidential correspondence communication, postal financial services, a variety of postal agency businesses, and other ventures that are approved by the Chinese government.

There are more postal services in China besides China Post. There are also other postal services available, like TNT, DHL, Federal Express, and UPS. However, while being the slowest, China Post is the most affordable international postal service. After placing an order with a Chinese provider, you can select any postal service that is offered. The travel period might fluctuate. Any delay might be brought on by poor weather, a customs inspection or check, an incorrect address or phone number, etc. Consequently, the actual delivery time typically exceeds the period that was promised.

It is recommended for online shoppers to choose reputable, major postal services, and it is preferable to pay or confirm the payment after receiving your packages. Most of the time, your package won't go missing. A professional monitoring website's data show that a package may travel from China to its destination in as little as 3 days and as much as 180 days, with the majority of packages arriving safely. You can trace China Post shipments as well as any parcel sent from China, Hong Kong, Singapore, or Malaysia using PackageRadar.