What this status means
Cyprus Post has received your parcel at its office of exchange, the facility where international mail leaves the country. "Otb" is the code for that office. Your parcel is still in Cyprus and is being prepared for export. It usually arrives here after being sent on from another Cyprus Post location.
Is my package delayed?
No. This message by itself is a normal step for an international parcel. It does not signal a problem. Only if the tracking stops updating for longer than the previous steps took would it be worth a closer look.
What happens next
Most often, in about 94% of cases, the next entry is "Insert item into bag (Otb)". Your parcel is then placed in a sealed dispatch bag with other mail for the destination country. After that, it is handed to an airline or another carrier and leaves Cyprus. Later updates usually come from the destination country's postal service.
What you can do
- Wait and keep checking the tracking. The next update may take longer than usual, because export bags are closed and sent in batches.
- If the status does not change for longer than the previous steps took, contact Cyprus Post or the seller.
- Have your tracking number, order details and the date of posting ready when you do.
- Customs duties are handled in the destination country, so you do not need to act on them at this stage.
Previous status updates:
- Send item to domestic location (Otb) 245
- Receive item from customer (Otb) 14
- The international shipment has been processed in the export parcel center4
- The shipment was prepared for onward transport2
- Handover to closing dispatches unit2
- Consignment received at the PostNL Acceptance Centre1
- International Dispatch Ready1
Next status updates:
- Insert item into bag (Otb) 251
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization6
- presso il Centro di lavorazione Internazionale3
- The shipment has arrived at the export parcel center2
- The shipment was prepared for onward transport1
- Cancel item export 1
- Your item is on its way1
- Foreign Arrival at Outward Office1
Other Cyprus Post statuses associated with «arrived at customs office of departure country»
- — Record item reason for retention by customs (Otb)
- — Send item to customs (Otb)
- — Hold item at office of exchange (Otb)
Tracking package of Cyprus Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Cyprus Post and get your package location updates to your e-mail, you can Register on our website.
Cyprus Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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