What this status means
Cyprus Post has taken in the parcel and recorded it in its system. "Otb" stands for outbound, meaning the parcel is leaving Cyprus for another country. Despite the wording "from customer", this line often appears when the parcel is handed over inside the postal network, for example after it comes from an international sorting centre. The parcel is at a Cyprus Post facility or counter.
Is my package delayed?
No. This message by itself is normal and is not an exception. It marks the start of Cyprus Post's handling of the item, and nothing in it points to a problem.
What happens next
Most often, in about two thirds of cases, the next update is "Send item to domestic location (Otb)": the parcel moves on to another Cyprus Post site for sorting. In some cases it goes straight to a delivery point. Less often it is put into a bag for export or reaches the office of exchange, where it is handed over for international transport.
What you can do
- Wait and keep checking the tracking history for the next scan.
- If the status stays the same for longer than the previous steps took, contact Cyprus Post.
- If you ordered online, you can also ask the seller to check the shipment.
- Have your tracking number and order details ready when you ask.
Previous status updates:
- The international shipment has been processed in the parcel center of origin5
- התקבל5
- Arrived at International Service Center3
- בוצע שינוי ניתוב1
- Dispatched by Asendia USA1
- International Dispatch Ready1
- Receive item from customer (Otb) 1
- The shipment is handed over in bulk final acceptance of the item to be confirmed1
- Duties and Taxes confirmed by customs1
- The instruction data for this shipment have been provided by the sender to DHL electronically1
Next status updates:
- Send item to domestic location (Otb) 251
- Send items to delivery point 61
- Insert item into bag (Otb) 16
- Receive item at office of exchange (Otb) 14
- all'estero10
- Send item to domestic location (Inb) 3
- The international shipment has been processed in the export parcel center3
- The shipment was prepared for onward transport2
- Send Item to domestic location (Domestic) 2
- Foreign Acceptance1
Tracking package of Cyprus Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Cyprus Post and get your package location updates to your e-mail, you can Register on our website.
Cyprus Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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