Deutsche Post

The recipient has been notified. The item will be held at the appropriate Deutsche Post retail outlet for pick-up

Deutsche Post tracking parcel

What this status means

Deutsche Post could not deliver the parcel to your door, or you chose collection, so it is now waiting at a Deutsche Post retail outlet. This is the last stage of the journey. The parcel is physically at the outlet, and a notification has been sent to you saying it can be collected.

Is my package delayed?

No. This message by itself is normal and means the parcel has arrived where it is meant to be collected. It is not a sign of a problem. The only thing that can turn it into one is leaving the parcel uncollected for too long.

What happens next

Nothing more happens until you collect the parcel. Once you pick it up, the status changes to delivered. If it is not collected within the holding period set by Deutsche Post, it is usually sent back to the sender, and the tracking history will show the return.

What you can do

  • Check the notification you received for the outlet address and the pickup deadline.
  • Bring photo ID and the notification or tracking number. If someone else collects for you, they may need a written authorization.
  • If you have no notification, or cannot find the outlet, contact Deutsche Post with your tracking number.
  • If the outlet cannot find the parcel, or you cannot collect it in time, contact Deutsche Post or the seller and give the order details.

Other Deutsche Post statuses associated with «package is ready for pick-up»


Tracking package of Deutsche Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.

Deutsche Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.