Deutsche Post

The shipment is ready for collection from a Paketshop

Deutsche Post tracking parcel

What this status means

Your parcel has reached a Paketshop, a local retail outlet that accepts parcels for Deutsche Post. It is no longer travelling. It is on a shelf or in a storage area at the shop, waiting for you to collect it. This is usually the last step of the journey before the parcel is handed to you.

Is my package delayed?

No. This message is normal and means the parcel has arrived where it was sent. The only thing that can now go wrong is leaving it uncollected for too long, because shops hold parcels only for a limited period.

What happens next

Nothing further happens until you collect the parcel. Once the shop hands it over to you, the tracking should change to a delivered status. If nobody collects it within the holding period, the parcel is normally sent back to the sender.

What you can do

  • Collect the parcel soon, and check the notification you received for the shop's address and opening hours, as well as the pickup deadline.
  • Bring a valid photo ID and the pickup code or notification, if you were given one.
  • If the person collecting is not you, check that they have your authorization and their own ID.
  • If the shop cannot find the parcel, contact Deutsche Post with your tracking number. If the problem continues, contact the seller with your order details.

Other Deutsche Post statuses associated with «package is ready for pick-up»


Tracking package of Deutsche Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.

Deutsche Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.