What this status means
"Arrived at inbound gateway" means your parcel has reached a DHL Global Mail gateway in the country it is being delivered to. A gateway is a sorting facility where international mail is received, sorted and prepared for the local network. The parcel has left the origin country and is now physically at this hub.
Is my package delayed?
No, this message by itself is normal. It is a routine waypoint scan in the middle of the journey and is not an exception or a problem. If the parcel stays on this line for longer than the previous steps took, that is worth watching, but the message alone does not point to a delay.
What happens next
The parcel is usually processed at the gateway, which can include customs handling, and then handed over to a local delivery partner or postal service. You will typically see further updates showing it leaving the gateway and moving toward your area. The last leg may be shown by a different carrier's scans.
What you can do
- Wait and keep checking the tracking history for new scans.
- Be aware that customs duties or fees may apply to international parcels, and watch for any notice about them.
- If the status does not change for longer than usual, contact the seller first, as they hold the shipping contract.
- Have your tracking number and order details ready when you contact the seller or DHL Global Mail.
Other DHL Global Mail statuses associated with «in transit - arrived at the waypoint»
- — PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER
- — PROCESSED
- — ARRIVAL DESTINATION DHL ECOMMERCE FACILITY
- — ARRIVED_PROCESSED_AT_FACILITY
- — ARRIVED
- — The shipment has arrived at sorting center
- — The shipment has arrived in transit country
- — ARRIVED AT LOCAL DISTRIBUTION CENTER
- — The shipment has arrived at depot
- — ARRIVED AT ORIGIN PROCESSING FACILITY
- — ARRIVED AT TERMINAL LOCATION
- — Arrived at international sorting center in country of origin
- — ARRIVED AT ORIGIN FACILITY
- — ARRIVED USPS SORT FACILITY
- — The shipment has arrived at gateway in origin country
- — SHIPMENT ACCEPTED BY USPS
- — The shipment has been processed at terminal
- — Arrived at the international sorting center
- — Arrived at international sorting center in transit country
- — Arrived at terminal
- — ARRIVAL DHL DISTRIBUTION CENTER
- — ARRIVED AT FACILITY - PARTNER
- — The shipment has been processed at gateway in destination country
- — ARRIVED AT TRANSIT FACILITY
- — PROCESSED AT FACILITY
- — Returned from the route of the courier
Tracking package of DHL Global Mail
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Global Mail and get your package location updates to your e-mail, you can Register on our website.
DHL Global Mail — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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