What this status means
DHL Global Mail has finished handling your parcel at the facility in the country where it was sent from. It has been sorted and scanned and is ready to leave that facility. The parcel is still in the origin country, on its way towards the international leg of the journey.
Is my package delayed?
No. This message by itself is normal and is not an exception. It is a routine step, and the parcel can pass through it more than once. If the same update stays unchanged for longer than the previous steps took, that is worth watching, but this line alone does not signal a problem.
What happens next
- Most often the parcel is scanned as arriving in the destination country, or as processed at another transit facility.
- After arrival it goes through customs, shown as "cleared customs" once released.
- Then it is handed to the local delivery organization for the final leg.
What you can do
- Wait and keep checking the tracking history. Updates can be sparse while the parcel is in international transit.
- If nothing new appears for longer than usual, contact the seller first, since they are the sender and can raise a query with DHL Global Mail.
- Have your tracking number and order details ready.
- Be aware that import duties or taxes may apply once the parcel reaches customs in your country.
Previous status updates:
- PROCESSED 6
- PROCESSED AT TRANSIT FACILITY 4
- PROCESSING COMPLETED AT ORIGIN 2
- SHIPMENT DATA UPDATED1
Next status updates:
- ARRIVAL IN COUNTRY 3
- PROCESSED AT TRANSIT FACILITY 3
- CLEARED CUSTOMS 2
- PROCESSING COMPLETED AT ORIGIN 1
- The instruction data for this shipment have been provided by the sender to DHL electronically1
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization1
- ARRIVED AT TRANSIT FACILITY 1
Other DHL Global Mail statuses associated with «in transit - departed waypoint»
- — DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
- — DEPARTED FROM FACILITY
- — SHIPMENT WAS PROCESSED AT DESTINATION SORTING HUB
- — PROCESSED SORT FACILITY
- — DEPARTED FROM LOCAL DISTRIBUTION CENTER
- — PROCESSED AT TRANSIT FACILITY
- — PROCESSED AT LOCAL DISTRIBUTION CENTER
- — EN ROUTE
- — HANDED OVER TO PARTNER CARRIER
Tracking package of DHL Global Mail
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Global Mail and get your package location updates to your e-mail, you can Register on our website.
DHL Global Mail — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!