What this status means
Your parcel has reached one of Evri's central sorting hubs. It is inside the building, being scanned and sorted onto the right route. This is the middle of the journey, after collection or drop-off and before the local depot that will deliver it.
Is my package delayed?
On its own, this message is normal and not a sign of a problem. It is a routine step for almost every Evri parcel. Only if the parcel stays on this message for longer than the previous steps took should you treat it as a possible hold-up.
What happens next
Most often, in about nine cases out of ten, the next update says the parcel is at the delivery depot and that Evri will tell you when it is out for delivery. Less often, an international parcel shows a message about arriving at an international hub. A delay notice or a duty and tax request can follow, but both are rare.
What you can do
- Wait and check the tracking again later; no action is needed now.
- If the status does not change for longer than usual, contact the seller first, as they hold the shipping agreement with Evri.
- If the seller cannot help, contact Evri with your tracking number and order details.
- If the parcel comes from abroad, watch for a duty or tax payment request.
Previous status updates:
- We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it 714
- We've collected your parcel 327
- Your parcel is being sorted at the senders local depot 211
- Leaving customs35
- Parcel processed at the hub21
- We've received this parcel at the hub and will be sorted to the customers delivery depot17
- Parcel accepted by Evri gateway 16
- Import customs clearance complete7
- We're sorry, your parcel has been delayed. We'll update your tracking when it's on the way on the next working day 7
- Your parcel is at our local depot and on its way to you 6
Next status updates:
- Your parcel is at the delivery depot and we'll let you know when it's out for delivery 1251
- Received at International Hub 74
- We've got your parcel and We're processing it for you 30
- Parcel processed at the depot11
- We're sorry, your parcel has been delayed. We'll update your tracking when it's on the way on the next working day 6
- Duty & Tax payment requested 5
- We've collected your parcel 4
- We're processing your parcel at our hub 4
- We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery 2
- We're sorry, your parcel has been delayed. We'll update tracking as soon as your parcel is out for delivery 2
Other Evri (MyHermes UK) statuses associated with «in transit - arrived at the waypoint»
Tracking package of Evri (MyHermes UK)
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Evri (MyHermes UK) and get your package location updates to your e-mail, you can Register on our website.
Evri (MyHermes UK) — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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