What this status means
«Parcel held - missing documents (Invoice or customs paperwork)» is a checkpoint message of La Poste of France. On PackageRadar it is grouped under the status «customs office requested an additional information». Customs needs more information, usually about the contents, their value or the recipient. Contact the courier or customs as the message instructs and provide the documents promptly, or the parcel may be returned.
Other La Poste of France statuses associated with «customs office requested an additional information»
- — The import/export formalities are suspended due to a missing invoice. Our services may need to contact you
- — The import formalities are suspended because the recipient's EORI number is missing. Our services may need to contact you
- — The import formalities are suspended due to a missing customs declaration. Our services may need to contact you
- — The import formalities are suspended due to a missing invoice. Our services may need to contact you
- — The import/export formalities are suspended because additional customs clearance information is required. Our services may need to contact you
- — The import formalities are suspended due to a missing licence. Our services may need to contact you
- — The import formalities are suspended due to an illegible invoice. Our services may need to contact you
- — The import/export formalities are suspended due to an incorrect customs declaration. Our services may need to contact you
- — Parcel held - Incorrect documents (Invoice and customs documents)
- — Parcel held : missing invoice
- — The import formalities are suspended pending content identification. Our services may need to contact you
- — Parcel held - waybill not correctly filled in
- — The import/export formalities are suspended due to a missing customs declaration. Our services may need to contact you
- — The import formalities are suspended due to an incorrect customs declaration. Our services may need to contact you
- — Held in customs missing paperwork
- — The import formalities are suspended because an authorisation for importing sensitive equipment is required. Our services may need to contact you
- — The import formalities are suspended because the amounts are inconsistent and need to be clarified. Our services may need to contact you
- — The import/export formalities are suspended pending content identification. Our services may need to contact you
- — Parcel held in customs - insufficient documents (invoice or customs documents)
Tracking package of La Poste of France
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking La Poste of France and get your package location updates to your e-mail, you can Register on our website.
La Poste of France — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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