What this status means
Pakistan Post's "Return item from customs in destination country" means the parcel has come back from the customs inspection in the country it is being sent to. Here "return" refers to the parcel coming back into the postal system, not being sent back to the sender. The parcel has been handed back by customs to the destination country's postal operator and is physically at its office of exchange or a sorting facility there. The status is recorded as customs clearance complete.
Is my package delayed?
This message by itself is normal and is a positive step. It usually means customs has finished with the parcel. A delay is only likely if the next update takes longer than usual, or if the parcel goes back to customs, which happens in about one fifth of cases.
What happens next
Most often, in about seven cases out of ten, the parcel is sent on to a domestic location in the destination country, meaning it moves on through the local postal network. Less often it goes to customs again, is sent out of a sorting centre, or arrives at a collection point for pick-up.
What you can do
- Wait and keep checking the tracking history for the next update.
- If the parcel returns to customs, check whether duties or taxes are due and whether any documents were requested.
- If nothing changes for longer than the previous steps took, contact the local postal service in your country and ask about the parcel.
- Have your tracking number, order details and delivery address ready. You can also ask the seller for help.
Previous status updates:
- Send item to customs in destination country 21
- Receive item at office of exchange in destination country 9
- Record item customs information in destination country 5
- Hold item at office of exchange in destination country2
- Deliver item in destination country 1
Next status updates:
- Send item to domestic location in destination country 27
- Send item to customs in destination country 8
- Send item out of sorting centre in destination country 2
- Receive item at collection point for pick-up in destination country 1
Tracking package of Pakistan Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Pakistan Post and get your package location updates to your e-mail, you can Register on our website.
Pakistan Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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