Turkey Post (PTT) has received your parcel at an office of exchange. This is the international mail centre where parcels arriving from abroad are handed over from the foreign postal service or carrier. The Turkish part of the message says the same as the English: an incoming item was received at the exchange office. Your parcel is in Turkey and has just entered the Turkish postal network.
No. This message by itself is normal and is a routine step for every imported parcel. Customs processing often follows, so the next update may take longer than the previous steps. That alone does not mean something is wrong.
The parcel usually goes through customs checks at the exchange office. After that it is sorted and sent on to a local PTT distribution centre near the delivery address. From there a courier delivers it, or you are told to collect it from a post office.
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Turkey Post and get your package location updates to your e-mail, you can Register on our website.
Turkey Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.