An "inward office of exchange" is the international mail centre in South Africa where parcels from abroad are received, checked and sorted. This message means your parcel has left that centre and is now moving on within South African Post's domestic network. Customs handling, if it applied, has usually already happened at or before this point.
No, this message by itself is normal. It is a routine movement step, not an exception. Parcels sometimes spend longer than usual in the stage before it, but once this line appears the parcel is on its way again. If the next update takes longer than the previous steps did, that is the point to look more closely.
Previous status updates:
Next status updates:
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking South African Post and get your package location updates to your e-mail, you can Register on our website.
South African Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.