the shipment has arrived at NB hub warehouse and is waiting to be transferred to the local warehouse

What this status means

UniUni has scanned your parcel at a hub warehouse called "NB hub". This is a middle stage of the journey. The parcel has left the place where it was first collected and is now at a regional sorting point, waiting to be moved on to the local warehouse that serves your delivery area. It has not yet reached the depot that will deliver it to your door.

Is my package delayed?

No, this message by itself is normal. It describes a routine handover between warehouses, not a problem or an exception. It only becomes a concern if the parcel stays at this step for longer than the previous steps took and the tracking shows no new scan.

What happens next

The parcel will be loaded onto a transfer vehicle and taken to the local warehouse. There it should be scanned again and sorted for delivery. After that, it is normally handed to a driver and marked as out for delivery.

What you can do

• Wait and check the tracking again later. Updates can lag behind the parcel's actual movement.
• If the status does not change for longer than usual, contact the seller first, as they hold the shipping agreement with UniUni.
• If the seller cannot help, contact UniUni directly.
• Have your tracking number, order details and delivery address ready.