UPS

Unable to Deliver, Your package is being held until duties and taxes are paid. Awaiting customer action. / The package is undeliverable and is in the process of being disposed of according to the local guidelines

UPS tracking parcel

What this status means

«Unable to Deliver, Your package is being held until duties and taxes are paid. Awaiting customer action. / The package is undeliverable and is in the process of being disposed of according to the local guidelines» is a checkpoint message of UPS. On PackageRadar it is grouped under the status «customs duties applied to package». Customs has assessed duties or taxes on the parcel. Pay them as the courier instructs; the parcel is held until the payment is made.


Other UPS statuses associated with «customs duties applied to package»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.