On the Way, Your package is being held until duties and taxes are paid. Awaiting customer action. / We've contacted the receiver
UPS tracking parcelWhat this status means
«On the Way, Your package is being held until duties and taxes are paid. Awaiting customer action. / We've contacted the receiver» is a checkpoint message of UPS. On PackageRadar it is grouped under the status «customs duties applied to package». Customs has assessed duties or taxes on the parcel. Pay them as the courier instructs; the parcel is held until the payment is made.
Other UPS statuses associated with «customs duties applied to package»
- — Import charges are due and payable at delivery
- — Duties or taxes are due on this package
- — Your package is being held until duties and taxes are paid. Awaiting customer action
- — On the Way, Your package is being held until duties and taxes are paid. Awaiting customer action
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / A hold on your package has been resolved
- — Unable to Deliver, Your package is being held until duties and taxes are paid. Awaiting customer action. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Import charges are due for this package. Select Pay Now (where available) or pay at delivery. / Your delivery will be rescheduled
- — Import charges are due for this package. Select Pay Now (where available) or pay at delivery
- — On the Way, Duties or taxes are due on this package
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid
- — On the Way, Import C.O.D. (ICOD) charges are due for this package. Online payment required at ups.com
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / Shipment transferred to local Govt agency and is temporarily out of UPS control
Tracking package of UPS
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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